Terms of Service

Welcome to Vacpack! These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from Vacpack, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Terms

• These Terms apply to all visitors, users, and customers of Vacpack.
• We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website.
• Your continued use of our services after any changes means you accept the revised Terms.

2. Orders & Payments

• By placing an order, you confirm that all information provided is accurate and complete.
• All prices are listed in USD and may change without notice.
• We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or unauthorized transactions.
• Payments are processed securely through third-party providers. We do not store payment details.

3. Shipping & Delivery

• We offer free worldwide shipping with estimated delivery times of 5-15 business days.
• Express shipping is available at an additional cost, calculated at checkout based on your location.
• Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays, carrier issues).
• We are not responsible for lost, stolen, or delayed shipments once they have been handed over to the shipping carrier.

4. Returns & Refunds

• We offer a 30-day money-back guarantee. If you are not satisfied, you may request a refund within 30 days of receiving your order—no need to return the item.
• Refunds are processed to the original payment method. Processing times may vary.
• For damaged or defective items, contact us within 48 hours of delivery with a photo of the issue for a refund or replacement.
• We reserve the right to refuse refunds for suspected abuse of our refund policy.

5. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of Vacpack and is protected by copyright and trademark laws.
• You may not copy, reproduce, distribute, or use any content from our website without prior written permission.

6. User Conduct

By using our website, you agree:

• Not to engage in fraudulent, unlawful, or abusive behavior.
• Not to use our site for any purpose that violates applicable laws.
• Not to attempt to hack, disrupt, or interfere with our website’s functionality.

We reserve the right to terminate accounts or deny service to anyone violating these Terms.

7. Limitation of Liability

• Vacpack is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
• We make no guarantees regarding product availability, website functionality, or uninterrupted service.
• Our maximum liability for any claim is limited to the amount paid for your order.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Governing Law & Disputes

• These Terms are governed by the laws of United States of America
• In case of disputes, we encourage you to contact us first for resolution. If necessary, disputes will be settled through American Arbitration Association

10. Contact Information

For any questions or concerns regarding these Terms, please contact us: 

📧 Email: vacpac.official@gmail.com

By using our website and purchasing from Vacpack, you acknowledge and agree to these Terms of Service.