Shipping Policy

Shipping Policy

At Vacpack, we offer free worldwide shipping on all orders! We want to make your shopping experience as smooth as possible, so you never have to worry about extra shipping costs for standard delivery.

1. Order Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons or unexpected delays, processing times may take slightly longer. Once your order ships, you will receive a confirmation email with tracking details.

2. Shipping Times & Costs

  • Standard Shipping: Free worldwide, with an estimated delivery time of 5-15 business days.
  • Express Shipping: Available at an additional cost, which is calculated at checkout based on your location. Express delivery times vary by region.

Delivery times are estimates and may be affected by customs, weather, or carrier delays.

3. International Shipping & Customs

We ship worldwide at no extra charge for standard shipping. However, customs duties, taxes, and import fees may apply and are the responsibility of the customer. These charges vary by country, so we recommend checking with your local customs office for more details.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear in the system.

5. Lost, Delayed, or Damaged Shipments

If your order is delayed beyond the estimated timeframe, please contact us for assistance. We are not responsible for lost or stolen packages once they are marked as delivered. If your package arrives damaged, please notify us within 48 hours with photos so we can help resolve the issue.

6. Address & Shipping Issues

Please ensure your shipping address is correct when placing an order. If an order is returned due to an incorrect or incomplete address, additional fees may apply to reship the package.

7. Contact Us

If you have any questions about your shipment, feel free to reach out:

📧 Email: vacpac.official@gmail.com

By placing an order with Vacpack, you agree to this Shipping Policy.