Refund Policy
Refund Policy
At Vacpack, we stand by our products and offer a 30-day money-back guarantee. If you’re not completely satisfied with your purchase, you can request a full refund—no need to send the item back!
1. Eligibility for Refunds
To qualify for a refund, the following conditions must be met:
- The refund request must be made within 30 days of receiving your order.
- Proof of purchase (e.g., order confirmation or receipt) is required.
- Refunds are limited to one request per customer per product.
2. How to Request a Refund
- Contact our support team at [Insert Contact Email] with your order details.
- Provide a brief reason for your refund request (this helps us improve).
- Once approved, we will process your refund within 5 business days.
3. Refund Processing
- Refunds are issued to the original payment method used at checkout.
- Processing times may vary depending on your bank or payment provider.
- Shipping fees (if applicable) are non-refundable.
4. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with a photo of the issue. We’ll issue a full refund or replacement at no extra cost.
5. Contact Us
If you have any questions or need assistance, feel free to reach out:
📧 Email: vacpac.official@gmail.com
By purchasing from Vacpack, you agree to this Refund Policy.